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IT Metrics Drive Behaviours

Event Start Date: 5/17/2018 3:00 AM

Event End Date: 5/17/2018 4:00 AM

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 - IT Specialist Network

Metrics Drive Behaviours: How to Avoid Common IT Metric Mistakes

As organisations seek to improve the quality of IT services, perhaps through SIAM or cloud provisioning, the traditional SLA targets and performance measures we hold dear are no longer appropriate.

This talk will look at the common pitfalls and make some recommendations as to measures which will drive the correct behaviours in your internal and external support teams. 

Please sign up for the webinar here:

https://www.brighttalk.com/webcast/1829/310675


BrightTALK brings professionals and businesses together to learn and grow.

Thousands of thought leaders are actively sharing their insights, their ideas and their most up-to-date knowledge with professionals all over the globe through the technologies that BrightTALK has created. 

  • Learn from the Best - At BrightTALK, we believe people learn the most when they hear directly from those who know the subject best.
  • Speak with Experts - We believe that this experience is enhanced through a dialog between speakers and the audience.
  • Suitable for Everyone - Our online event tools offer a dynamic environment for everyone involved.

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