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Contributor Articles on Information Technology and Security

How to Prepare for Digital Disasters

How to Prepare for Digital Disasters

It is September and that means National Preparedness Month: an ideal time to get involved in your community’s safety. Editor’s Note: In this week’s guest blog security expert Robert Siciliano explains how to protect your IT systems and your business from hardware failure. To learn more, download our new e-book, “5 Things Small Businesses Need to Know about Disaster Recovery.”
The Ins and Outs of Call Center Security

The Ins and Outs of Call Center Security

Companies that want to employ at-home workers for their call centers to save money and reduce the hassles of office space have to look at security considerations. In addition to thorough vetting of the agents and their equipment, organizations also need to ensure that the security is top-notch. A cloud-based contact center combats these issues. Here are some considerations:



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