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The Ins and Outs of Call Center Security

The Ins and Outs of Call Center Security

Companies that want to employ at-home workers for their call centers to save money and reduce the hassles of office space have to look at security considerations. In addition to thorough vetting of the agents and their equipment, organizations also need to ensure that the security is top-notch. A cloud-based contact center combats these issues. Here are some considerations:



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